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You need help to make an order, get information on our e-shop, products or order, we invite you to contact our Customer Service by using the form below.

You would like us to help you place an order, obtain information on our e-store, our articles or your order, we invite you to contact our customer service either by e-mail or by phone.

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Metropolitan France and Corsica

ModeLocker & Pick-upPick-upHomeOxbow Shop
CarrierMondial RelayColissimo
Shipping time3-5 working days
Cost2,5 €4 €4 €Free
Free shipping for orders over60 €100 €100 € 0 €

Europe

ModeLocker & Pick-up*Home**
CarrierMondial RelayColissimo
Shipping time3-5 working days
Cost6 €10 €
Free shipping for orders over100 €

 

*Delivery via Mondial Relay: Belgium, Spain, France, Italy, Luxembourg, Netherlands, Portugal

**Delivery via Colissimo: Germany, Belgium, Luxembourg, Netherlands, Austria, Ireland, Spain (excluding Canary Islands), Italy, Portugal, Denmark, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Poland, Czech Republic, Slovakia, Slovenia, Sweden, Bulgaria, Cyprus, Croatia, Malta, Romania

Shipping times above are indicated in working days (from Monday to Friday, public holidays excluded), and correspond to the processing, preparation and delivery times of the order.

 

You have the possibility to track your order thanks to the tracking number given by our partner Colissimo or Mondial Relay.

This number is sent on the shipping confirmation email.